Privacy Policy

Effective Date: 01/08/2025
Last Updated: 01/08/2025

Mazaya Season Travel (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, visit our website, or contact us.


1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Personal Identification Details: Name, email address, phone number, nationality, passport details (for travel bookings).

  • Travel Preferences: Destination choices, accommodation preferences, dietary needs, and special requests.

  • Payment Information: Billing address, payment method, and transaction details (processed securely via authorized payment providers).

  • Technical Information: IP address, browser type, device information, and usage patterns when visiting our website.


2. How We Use Your Information

We use your information to:

  • Provide and manage your travel bookings.

  • Customize your travel itinerary based on your preferences.

  • Communicate with you regarding your bookings, inquiries, and updates.

  • Process payments securely.

  • Send promotional offers, updates, or travel tips (only if you have consented).

  • Improve our services, website, and customer experience.


3. Sharing Your Information

We may share your information with trusted third parties only when necessary to provide our services, including:

  • Airlines, hotels, and travel partners.

  • Payment processors and financial institutions.

  • Government authorities (for visa or regulatory purposes).

We do not sell, rent, or trade your personal information to third parties for marketing purposes.


4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.


5. Data Retention

We will retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.


6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request a copy of your personal data.

To exercise your rights, contact us using the details below.


7. Cookies & Tracking

Our website may use cookies to improve user experience, analyze traffic, and deliver relevant offers. You can choose to disable cookies in your browser settings, though some features may not work properly.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📞 Hotline: 600 55 7777
📍 Location: Al Nahyan, East, 19 0 : ~, Building, Al Wahda Sports & Cultural Club.Abu Dhabi -UAE 
🌐 Website: https://mazaya-travel.com/
📧 Email: info@mazaya-travel.com

 

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